Acxential Business solutions

Simplifying Technology for Your Business

  • Increase font size
  • Default font size
  • Decrease font size

What happened to the Acxential Downloads section of your website?

The downloads section of our website has been moved to our Client Portal.  You can get to this using the "Client Quick-Links" to the left on our Home page.

There were two reasons for this move:

  1. We wanted to make some documents available from our vendors that we could not make publicly available due to licensing restrictions; and
  2. We felt this section was more suited to our new Client Portal application.

To find the downloads, simply login to the Client Portal, click on the "Knowledge Base" tab and select the appropriate Category or Product.


Contact Us by Phone

Dallas / Fort Worth: 214-393-6420
Toll Free: 866-557-9459

News Flash

I recently had a prospective client ask, "Why should I pay one of your techs to call tech support for another vendor's product?"  Fair question, I thought.  And here was my answer.  The majority of issues are related to operating system configuration or interaction of disparate applications on a PC.  Our technicians are trained to handle the majority of these issues without ever needing to call a vendor's tech support line.  When you, as a user, call a vendor support line, the first thing they do is walk you through these troubleshooting steps.  Our technicians can normally complete these troubleshooting steps faster than you (remember, they do this for a living!), and can quickly bypass this step with a vendor support desk getting to the meat of an issue and a resolution.  Overall, our technicians can complete these steps in 50 - 70% less time than it would take you to do the same with a vendor support technician.  So is it a better use of your time to work with a vendor support technician? or for us resolve an issue faster allowing you to focus on running your business?  Only YOU can answer that question!  Call on us to help at 214-393-6420.  - Geoffrey Hayden, Partner.