Acxential Business solutions

Simplifying Technology for Your Business

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Remote Backup

Remote Backup

Acxential provides secure online backup services to businesses who value their data. Our remote backup service securely transmits your data to remote data centers with redundant storage. Data can be retrieved from our remote information vaults 24x7x365. You can manage this service yourself, or include in your Acxential support plan.

 

Bare Metal Backup

For larger backup datasets, Acxential provides "Bare Metal" remote backup and recovery.  This provides a near-exact replica of your data on a similar configuration at our Data Center.  If there is a catastrophic failure of your onsite data storage system, Acxential can remove the drives from the data center and deliver and install at your site.  Once onsite, recovery is near instantaneous rather than having to run lengthy restore processes.  Acxential provides 2-hour delivery within the Dallas-Fort Worth Metroplex and next day delivery within the United States.  This solution is perfect for graphic design, architecture, legal, and other businesses with large amounts of data.

 



Contact Us by Phone

Dallas / Fort Worth: 214-393-6420
Toll Free: 866-557-9459

News Flash

I recently had a prospective client ask, "Why should I pay one of your techs to call tech support for another vendor's product?"  Fair question, I thought.  And here was my answer.  The majority of issues are related to operating system configuration or interaction of disparate applications on a PC.  Our technicians are trained to handle the majority of these issues without ever needing to call a vendor's tech support line.  When you, as a user, call a vendor support line, the first thing they do is walk you through these troubleshooting steps.  Our technicians can normally complete these troubleshooting steps faster than you (remember, they do this for a living!), and can quickly bypass this step with a vendor support desk getting to the meat of an issue and a resolution.  Overall, our technicians can complete these steps in 50 - 70% less time than it would take you to do the same with a vendor support technician.  So is it a better use of your time to work with a vendor support technician? or for us resolve an issue faster allowing you to focus on running your business?  Only YOU can answer that question!  Call on us to help at 214-393-6420.  - Geoffrey Hayden, Partner.